Agreed, for any massive amounts I'd always check. By checking and seeing you don't have enough allows you to save the transaction and bring it up on another register. Smoke shop is normally good for this as there tends to be $50 notes in surplus. In terms of a register loan I'd always just ask for the amount I need, eg: I needed $100, from the supervisors point of view needing to know the whole confusing story wasn't required. It should have just been Operator:"I'm $100 short on a cash out transaction because I just did a pickup, can I have a $100 loan". The money should have then went from the supervisor to that operator to give to the customer, allowing it to be counted and included as the $500 cash out. I wouldn't have given them any, until I could give them the whole amount. That avoids the confusion that caused the customer to be 400+ in the black.And this is the core reason why if someone asks for lots of cash out, every time i save the transaction and check how much I have in my drawer before processing the cash out.
Our CSM has told us we aren't allowed to leave any 50s in the draws after a pick up (which is pretty stupid) and a minimum of 10 20s, depending on the time.I leave 5x 50's and 8x 20's in a pickup.. what do you guys do?
I normally don't send any $20's up in a pickup, unless I've got a lot. But it depends what department you are working in. In the liquor department because of the nature of the specials I find I go through a lot of $20 notes. Eg: Beer is a multibuy 2 for $60 or 2 for $70. Customer pays $100, you give them change with $20 notes.I leave 5x 50's and 8x 20's in a pickup.. what do you guys do?
Great...Now you need to put signs up in your store saying "Attention all potential thief's...our draws are crammed full of dosh for you to take at your leisure!"And they've brought in for us a thing that you must only send a clearance if it's over $1000 in order to cut costs.
Oh so not just my store... although the sheet I signed said $1000 and I was told the other day they've taken it up to $1500. I wish they would make up their minds as to what they want done, I've signed at least 3 team talks about clearances since February.And they've brought in for us a thing that you must only send a clearance if it's over $1000 in order to cut costs.
Oh wow, don't most banks have limits at $1000 a day via EFTPOS anyway? Our limit at Coles is $400 and rarely do I get people that want that much.We're told only to leave four 50s in our drawer during pickups. Some lady came in and wanted $1500 in cashout the other day...I almost died. I straight out told her that I didn't have that much. They should have a minimum amount! Last time, it was $400 which I feel is reasonable. Not many of us would have $1000 in 50s in our till that freqeutly. She got quite pissy...I told her that I may be able to give her a couple hundred but she said that $1500 was that she wanted. I told her that I couldn't help her then and maybe she'd wanna try the service desk. IDIOT. We're not an ATM!
stingy bastardscustomers dont want to pay the $2 at the ATM
I'm pretty sure $500 is the limit. Customers using ezybanking in the past were able to get out larger amounts of money. However it normally involved going to the service desk as I used to double count the money. If i had more than $500 in the draw and they asked for more (eg:$600) i'd say "Sorry, its up to $500." Thats what it says on the signs, policy and website.We're told only to leave four 50s in our drawer during pickups. Some lady came in and wanted $1500 in cashout the other day...I almost died. I straight out told her that I didn't have that much. They should have a minimum amount! Last time, it was $400 which I feel is reasonable. Not many of us would have $1000 in 50s in our till that freqeutly. She got quite pissy...I told her that I may be able to give her a couple hundred but she said that $1500 was that she wanted. I told her that I couldn't help her then and maybe she'd wanna try the service desk. IDIOT. We're not an ATM!
This has nothing to do with the topic..but Kevin Rudd is spelled "Kevin Dudd" in your signature under his photo =P
HAHAHAHAHA dont worry I just looked at it again...I am just the stupidest person in the world..I no understand the lol-ness of it.
Fucken DERRRRR harry!
lol, yes it is a great sig isn't it hehehehelolololol
Kevin Dudd
Wayne Swine
Penny Wrong
hahah
GOD I miss double time and a halfDOUBLE TIME AND A HALF TOMORROW!
whose working all day? ME! 08:00-16:00!
Our SM is awesome... and the nicest SM (honestly) I've worked with.Just out of interest...What time does your SM and SSM start?
Our SM is a lazy bum and doesn't start til 9...Although he doesn't leave til 6pm so fair enough..