DVD got stuck (1 Viewer)

[beefnoodle]

I rented a movie from Bigpond Movies yesterday.
Got delivered today.
I opened the mail, put the DVD into my laptop (Dell Inspiron 13).
and.. it didn't read.
When i pressed "eject", it wouldn't eject.
Then i looked at the mail and noticed that its a bit bent, so i guessed the DVD must be too.

Now the DVD is stuck in my drive.
How can I get it out?

 

[savio23q]

Shouldnt there be a hole in the tray of your DVD that you can stick a thin metal wire into to manually eject the tray?

 

[beefnoodle]

Shouldnt there be a hole in the tray of your DVD that you can stick a thin metal wire into to manually eject the tray?

the Inspiron 13 has NO TRAY
you just push the disc in

 

[savio23q]

the Inspiron 13 has NO TRAY
you just push the disc in

Well that sucks.

EDIT: Tweezers?

 

[sullyman]

There should be a system override which pushes the disk out no matter what condition it is in.

 

[beefnoodle]

There should be a system override which pushes the disk out no matter what condition it is in.

i think the disk is bent
do you know the command?

 

[CIV1501]

dude theres probably a physical reason that it isnt coming out, ie a spring is broken etc therefore the computer cant actually physically push it out.

 

[Azamakumar]

sue bigpond

 

[chansthename]

go onto the dell forums

 

[beefnoodle]

called Dell
they will send a technician to my house in 2-3 business day to fix the problem and replace the drive (if required)
long live DELL!!! customer service is still ALIVE!!!!!




havent call Bigpond DVD though:burn:
im writing a recommendation (assuming that bigpond will care)
"deliver the DVDs in hard package/envelope, so the disk wont get bent"

 

[wrxsti]

Your laptop sucks. Dont blame the problem on the DVD.

 

[Roguedeth]

don't hate the playa hate the game